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Los Fuegos is a restaurant, not a data company. We keep the little we need to hold your table, answer your messages and welcome you back. Here is exactly what that is.
Last updated 13 September 2026
We ask for your name, phone number and email, the date, time and size of your party, and anything you tell us (allergies, an occasion, how you prefer to be contacted). The booking is stored by Wix, which runs our reservations, and a copy is kept in our own system so the door team can seat you. Your email receives the confirmation from Wix.
If you write to us on Facebook Messenger, Zalo, WhatsApp or SMS, we keep the conversation so that the team can answer you and, if you booked, find your table. On Messenger an assistant answers the usual questions (hours, menu, directions, parking, how to book) and hands anything else to a person; it uses only the facts on this website. Your Messenger id is linked to your booking only when you book from the chat, so that the confirmation reaches you there.
Your past visits with us, your allergies and preferences if you told us, and the notes our team writes to serve you better (a birthday, a favourite table). Only the people who work at Los Fuegos see this, and phone numbers are hidden from staff outside service hours.
The site is hosted by Wix and uses a Facebook Pixel so that we can measure our own advertising on Facebook and Instagram. If you sign in with Google to book, we receive your name and email from Google and nothing else. Our booking page remembers your details on your own device so you do not have to type them twice.
Nobody, beyond the services that make it work: Wix (reservations and this website), Supabase (our own database, hosted in Singapore), Meta (Messenger and WhatsApp), Zalo, and Google (sign-in, and the AI that helps the Messenger assistant read questions). We never sell or rent your data, and we do not send you marketing unless you asked for it.
Bookings and messages stay for as long as you are a guest of the house, so that we recognise you when you come back. Ask us and we delete everything we hold about you.
You can ask what we hold about you, correct it, or have it deleted. Write to us on any channel below or tell the team at the restaurant, and we do it within a few days.